Last update: 7/28/2022 2:47 PM

Accessibility

​​​​Accessibility Statement

Introduction:

The Ministry of Justice has committed to make its website accessible in accordance with  Royal Decree 1112/2018, of 7 September, on accessibility of Public Sector Websites and Mobile Applications, transposing Directive (EU) 2016/2102 of the European Parliament and of the Council, of 26 October 2016.

  This Accessibility Statement applies to the Website, excluding embedded content from other Domains.

Compliance Status:

 This website is partially compliant with Royal Decree 1112/2018 due to the lack of conformity of the aspects indicated below.

Inaccessible Content:

 The content shown below is not Accessible for the following reasons:

1.       Lack of Conformity with Royal Decree 1112/2018:

1.       In some Forms the input field that collects User Information does not have the purpose identified [Requirement Number 9.1.3.5 of UNE-EN 301549:2021-03 Identify input purpose].

2.       On some Pages, colour has been used as the only Visual means to transmit Information, indicate an Action, provoke a response or distinguish a visual element [Requirement Number 9.1.4.1 of Standard UNE-EN 301549:2021-03 Use of colour].

3.       On some Pages, the contrast ratio in text or images may not be at least 4.5:1 [requirement number 9.1.4.3 of Standard UNE-EN 301549:2021-03 Contrast (minimum)]

4.       On some pages some elements do not have the keyboard focus [requirement number 9.2.1.1 of standard UNE-EN 301549:2021-03 Keyboard]

5.       Occasionally, a page may not have the page title identified [requirement number 9.2.4.2 of standard UNE-EN 301549:2021-03 Page titled]

6.       On some pages, the user interface components such as form elements, links and script generated components do not follow the structure recommended by the accessibility guidelines [requirement number 9.4.1.2 of standard UNE-EN 301549;2021-03 Name, role, value]

7.       On some pages, status messages may not be determined by programming through functions or properties [requirement number 9.4.1.3 of standard UNE-EN 301549:2021-03 Status messages].

8.       Occasionally, in some forms, automatic context change could occur without warning the user. [requirement number 9.3.3.2 of standard UNE-EN 301549:2021-03 Labels or instructions]

9.       Occasionally, there may be an input error in a field/form of which the user was not notified of the suggestion to resolve it [requirement number 9.3.3.3 of standard UNE-EN 301549:2021-03 Error suggestion]

10.   On some pages, there may be duplicate attributes and IDs [requirement number 9.4.1.1 of standard UNE-EN 301549:2021-03 Parsing]

11.   Some images are not labelled or have a generic textual alternative [requirement number 10.1.1.1 of standard UNE-EN 301549:2021-03 Non-text content].

12.   In some documents, the content may lose functionality or information when expanding the content [requirement number 10.1.4.10 of standard UNE-EN 301549:2021-03 Reflow].

13.   In some documents, the information, structure and relationships are not determined by software or have no alternative as text [requirement number 10.1.3.1 of UNE-EN 301549:2019 Info and relationships].

14.   Some documents do not have defined by program at least one correct reading sequence and in some documents the user interface components such as form elements, links and script generated components do not follow the structure recommended by the accessibility guidelines [requirements number 10.1.3.2 and 10.4.1.2 of the standard UNE-EN 301549:2021-03 Meaningful sequence and Name, role, value].

15.   Occasionally, a document may not have the page title identified [requirement number 10.2.4.2 of standard UNE-EN 301549:2021-03 Page titled].

16.   Some pages do not indicate the default language used [requirement number 10.3.1.1 of standard UNE-EN 301549:2021-03 Language of document].

17.   In some documents, the sequential navigation using the keyboard may not have a consistent order [requirement number 10.2.4.3 of standard UNE-EN 301549:2021-03 Focus order].​

2.       Disproportionate Burden:

1.       ​Not applicable.

3.       The content does not fall within the Scope of Applicable Law:

1.       There may be IT system files in PDF and other formats published before 20 September 2018 that do not fully meet all accessibility requirements. Although efforts have been made to ensure that most of them do.

2.       There may be third party content that is not developed by the Ministry of Justice or not under its control, such as IT system files.

3.       There may be pre-recorded files published before 20 September 2018 that do not fully meet all accessibility requirements.​


Preparation of this Accessibility Statement:

This statement was prepared on 27/07/2022.

The method used to prepare the statement was a self-assessment performed by an external specialist company on a sample of pages carried out according to Commission Implementing Decision (EU) 2018/1524 and the corresponding results report on 27/07/2022.

Last revision of the statement: 27/07​​/2022

Comments and contact details

You can make communications on accessibility requirements (Article 10.2.a of RD 1112/2018) such as:

●        Report any possible breach by this website.

●        Convey other difficulties in accessing the content.

●        Formulate any other query or suggestion for improvement regarding the accessibility of the website therethrough.

These communication channels are available for these communications:

●        Contact form.

●        Telephone: 902 007 214/91 837 22 95.

According to article 10.2.b of RD 1112/2018, you can also make:

●        A complaint regarding compliance with the requirements of RD 1112/2018.​

●        A request for accessible information relating to:

●        Content that is excluded from the scope of RD 1112/2018 as established by Article 3, paragraph 4.

●        Content that is exempt from compliance with accessibility requirements due to imposing a disproportionate burden.

The request for accessible information must clearly specify the facts, reasons and request that make it possible to ascertain that it is a reasonable and legitimate request.

You can do this through the Generic Request of the Electronic Headquarters of the Ministry of Justice or using the rest of the options included in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

​Communications, complaints and requests for accessible information will be received and processed by the Administrative Information and General Services Inspection Office.    

Complaint Procedure:

If, after a request for accessible information or a complaint has been made, it was rejected, you were not in agreement with the decision made, or the response does not meet the requirements of Article 12 (5), the person concerned may make a complaint. A complaint may also be made if the period of twenty working days has elapsed without having received a response.

The complaint can be submitted through the de la Generic Request of the Electronic Headquarters of the Ministry of Justice​​, as well as in the other options included in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

Complaints will be received and processed by the Unit Responsible for Accessibility.

Optional content:

An improvement plan is being developed to address the identified non-compliance issues and to maintain full compliance with the established accessibility criteria in the future.

Change colour and font size:

This website is designed to allow you to change the size, text colour and page background, all using the standard browser settings.

To change the font size of the text in the main browsers, use the following menus:

●    Micr​osoft Edge:

●  ​ Select Settings and more (represented as three dots in the top right corner) > Settings > Appearance.

●  ​ Under Fonts, choose a font size.

​●  ​ Select Settings and more > Zoom.

●    Internet Explorer:

●    ​View menu > Text Size.

●    ​View menu > Zoom.


​​​●    ​Mozilla and Firefox:

●    View menu > Size.

●    ​Application Menu (represented as three horizontal lines in the top right corner) > Size.

●    Chrome:

●    Customise and Control Google Chrome (represented as three dots in the top right corner) > Zoom.

●    Customise and Control Google Chrome > Settings > Language and Appearance.

●    Opera:

​●    Settings > Zoom.

●    Settings > Font Size.

●    Safari:

●    Settings > Page Zoom.

●    Display > Zoom In.

●    Display > Increase Text Size.

●    ​Android systems:

●    Settings application (represented in the form of a gear or wrench). Select the ​' accessibility' ●    section from the list of available settings and then click on ' font size'.

●    iOS systems:

●​    Settings > Accessibility. Select Screen and text size.

Real-time attention for persons with disabilities by the Ministry of Justice:

It could include the information that is included in citizen attention regarding this application:

For this type of care, the "TexMee" application must be downloaded. Once downloaded, you will be able to communicate with the Ministry of Justice by text and in real time.

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