Accessibility Statement:
This Accessibility Statement applies to the website, excluding embedded contents coming from other domains.
Compliance status
This application is partially compliant with Royal Decree 1112/2018, of 7 September with RD 1112/2018 due to non-conformity of the aspects mentioned below.
Non-accessible content
1. Non-conformity with RD 1112/2018
In some pages, there is content with data entries not correctly labeled [requirement 9.1.1.1 Non-text content, 9.1.3.1
Information and relations, and 9.3.3.2 Labels and instructions of UNE-EN 301549:2022]
In some pages, the information, structure and relations are not determined by software or do not have a text alternative [requirement number 9.1.3.1 of UNE-EN 301549:2022 of Information and relations].
In some pages, when zooming in the text, it spills over [requirement number 9.1.4.4 Change of text size, of UNE-EN 301549:2022].
Occasionally, some pages do not identify the page title [requirement number 9.2.4.2 of standard UNE-EN 301549:2022 Page titles].
The purpose of the links, headers or portal labels may not always be descriptive enough or consistent for all users [requirement number 9.2.4.4 of UNE-EN 301549:2022].
The portal is missing descriptive labels that help identify components [requirement 9.2.4.6 Headers and labels of UNE-EN 301549:2022].
There are forms without a standard send button that facilitates predictability [requirement number 9.3.2.2 Upon receiving input from UNE-EN 301549:2022].
2. Disproportionate burden
3. Contents not included in the scope of applicable legislation
There may be computer files in PDF that do not fully comply with all accessibility requirements. Although every effort has been made to ensure most of them do.
There may be third-party contents not developed by the Ministry of the Presidency, Justice and Relations with the Cortes - Secretariat of State of Justice or not under their control, for example, computer files.
Compatibility with support products
The application may not correctly transmit to the support products some of the application characteristics, for example, control labels, headers, among others.
Preparation of this accessibility statement
Latest revision of the statement: 15/04/2024.
Feedback and contact details:
You may submit communications about accessibility requirements (Article 10.2.a of RD 1112/2018), for example:
● Report any possible non-compliance of this website.
● Communicate other difficulties to access contents.
● Submit any other enquiry or suggestion for improvement related to the website accessibility.
For these communications you have available these Channels:
● Contact Form.
● Telephone number: 902 007 214/91 837 22 95.
In accordance with Article 10.2.b of RD 1112/2018, you may also file:
● A Complaint related to compliance with requirements of RD 1112/2018.
● A Request for accessible information related to:
● Contents which are excluded from the scope of application of RD 1112/2018 as established in Article 3, Section 4.
● Contents which are exempt from compliance with the accessibility requirements as it would mean a disproportionate burden.
In the Request for accessible information, you must state clearly the Facts, Reasons and Requirement to confirm it is a reasonable and legitimate Request.
You may do so through the general Electronic Headquarters of the Ministry of the Presidency, Justice and Relations with the Cortes - Secretariat of State of Justice, or using any other of the Options contemplated in Law 39/ 2015, of 1 October, of Common Administrative Procedure of Public Administrations.
Communications, Complaints and Requests for accessible information shall be received and processed by the Subdirectorate General of Administrative Information and General Services Inspectorate..
Procedure for Claims:
Once a Request for Accessible information or Complaint has been filed, if dismissed, or you disagree with the decision made, or the reply does not comply with the Requirements contemplated in Article 12.5, the Subject may initiate a Claim. A Claim may also be initiated if after twenty working days you have not received a Response.
The Claim may be filed through the general Electronic Headquarters of the Ministry of the Presidency, Justice and Relations with the Cortes - Secretariat of State of Justice, or using any other of the Options contemplated in Law 39/ 2015, of 1 October, of Common Administrative Procedure of Public Administrations.
Claims shall be received and processed by the Accessibility Unit.
Optional contents:
An Improvement Plan is being developed to address the issues of NON-compliance detected and in future maintain full compliance with the Accessibility criteria set.
Change of font color or size:
This website is designed to enable changing the size and color of text and page background, all with standard browser settings.
To change the text size on the main browsers, use one of the following menus:
● Microsoft Edge:
● Select Settings and more (represented with three dots on the top right corner) > Settings > Appearance.
● In Fonts, choose Font Size.
● Select Settings and more > Zoom.
● Internet Explorer:
● Menu View > Text Size.
● Menu View > Zoom.
● Mozilla Firefox:
● Menu View < Size.
● Menu of the Application (represented by three horizontal lines on the top right corner) > Size.
● Chrome:
● Personalize and Control Google Chrome (represented by three dots on the top right corner) > Zoom.
● Personalize and Control Google Chrome > Adjustments > Language and Appearance.
● Opera:
● Adjustments > Zoom.
● Adjustments > Font size.
● Safari:
● Adjustments > Page Zoom.
● View > Increase.
● View > Increase Text Size.
● Android Systems:
● Adjustment Settings (represented by a gear or wrench form). Select from the list of Adjustments available
● ‘Accessibility’ section and then press on Font Size.
● iOS systems:
● Adjustments > Accessibility. Select Screen and Text Size.
Service in real time at the Ministry of the Presidency, Justice and Relations with the Cortes - Secretariat of State of Justice, for people with disabilities:
For this type of service, please download the application “TexMee”. Once downloaded, you can communicate by text and in real time with the Ministry of the Presidency, Justice and Relations with the Cortes - Secretariat of State of Justice.
